Before registering for a new account with PMP AWARxE, registration requirements should be verified with the appropriate PDMP first. Please visit the PDMP's website to confirm registration requirements before creating an account in PMP AWARxE. Registration information has also been made available in the PDMP Resources Section within this help center.
Once registration requirements have been confirmed, visit the appropriate PMP AWARxE website and click Create an Account to begin account registration.
A valid email address and password are required to register for an account. The email address used will be the username for the user's PMP AWARxE account. Minimum password requirements may differ and are determined by the PDMP administrator. After entering a valid email address and password, click Continue.
To continue with account registration, select the user role category that best fits your profession, then select the appropriate role. Available roles are determined by the PDMP and may vary by state or jurisdiction. Please contact the PDMP Administrator if an appropriate role is not available.
| At this point in the registration process, users may opt to complete their registration at a later time by clicking "Log Out, Complete Later." To resume the registration process, users will simply need to reenter their username and password provided at the time of the initial account creation. |
After selecting the appropriate role, click Continue to complete entry of professional details, personal information, and employer information. Required fields are determined by the PDMP, may vary, and are indicated by a red asterisk (*).
| Adding a healthcare specialty is required by most PDMPs. In states or jurisdictions where selection of a healthcare specialty is not required, Bamboo Health recommends adding a healthcare specialty to support PDMP analytics and ensure receipt of certain peer comparison reporting that may be enabled by the PDMP. |
| If a user enters some of their demographic information and then selects Continue, the demographic information will be saved for when they login again to complete their registration. However, if the user enters some of their demographic information and then selects Log out, Complete Later, their demographic information will not be saved for completion at a later date. When Log out, Complete Later is clicked, all that is saved is the role the user selected. |
Click Continue to review the user's registration, edit information, as needed, or proceed with registration submission by clicking Submit & Continue.
| Multi-Factor Authentication (MFA) is an optional PDMP-enabled feature. If MFA has been enabled, it can be set up at this time in the registration process. Please see the Multi-Factor Authentication support article for more information. |
Users will not have full access to PDMP functionality, including performing Patient Requests, until their account has been granted access by the PDMP administrator. Notification of account status will be displayed within the PMP AWARxE application on the user's Account Registration page.
Users may see the following account status on their accounts:
Access Granted
Automatic verification and approval functionality may be enabled in certain registration scenarios, which would grant immediate access to the PMP AWARxE application for the user. If verification and approval occurs successfully, access will be granted and users will be routed to the PMP AWARxE Dashboard. Notification of access granted will be received via email as well.
Pending Approval
If an account registration is considered complete, but it was not eligible for verification by the automatic verification and approval functionality, the account will be in a pending status for review and approval by the PDMP Administrator. If you have questions regarding pending account registration, please contact the PDMP.
Incomplete
If an account registration is abandoned before completion, the account will be in an incomplete status. Reminder notifications to complete registration will be sent via email. Many PDMPs have a configured time-frame to automatically reject incomplete registrations. If automatic rejection occurs, a notification will be sent via email.
Following registration submission, users will receive an email from no-reply-pmpaware@globalnotifications.com to verify the email address used during account creation.
To ensure receipt of important system and PDMP notifications, the email associated with the PMP AWARxE account must be verified.
The link contained within the verification email is only valid for 20 minutes. If time has expired, click the link on the user's dashboard to have a new email verification notification sent to the registered email address.
If you do not receive an email, please check your spam folder and confirm with IT that firewalls are not preventing receipt of the email. Users can also resend the verification email from the Account Registration page.