This page outlines how to handle errors when performing a bulk patient search.
- Error Advises to Add Patients or Upload CSV File
- Error Advises to Verify All Columns
- Error States Uh Oh This Shouldn't Have Happened
Error Advises to Add Patients or Upload CSV File
If you receive an error message that states, "You must manually add patients or upload a csv file / Your Bulk Request could not be validated because of errors highlighted below," input patient information manually or upload a CSV file to complete a bulk patient search.
Ensure that you have input a Group Name. For instructions on inputting the patients' information and/or Group Name, see Bulk Patient Searches
Error Advises to Verify All Columns
If you receive an error message that states, "Upload file has missing required fields, please verify all columns have values / Your Bulk Request could not be validated because of errors highlight below," input all the required values as outlined by Bulk Patient Searches
Error States Uh Oh This Shouldn't Have Happened
This error can occur when an Excel spreadsheet has been uploaded. The file format must be in CSV.