This page outlines how a user can create their profile for PMP AWARxE in Massachusetts.
Massachusetts requester profile creation is different from other states because some accounts will be auto-approved depending on the role selected and if certain validation requirements are met. If an account cannot be auto-approved it will go to a "pending" status for the State Administrator to manually review and approve.
Create an Account
To create a profile for Massachusetts PMP AWARxE, navigate to https://massachusetts.pmpaware.net
Select "Create an Account."
You will be prompted to enter your e-mail address and preferred password. Password requirements are as follows:
- Must be at least eight characters long
- Must contain at least one upper case letter, one lower case letter, and one special character
- Passwords cannot contain spaces and cannot match the previous twelve passwords used
On the following page, you must select your role and then click "Save and Continue". You may select more than one role within the same category.
If you are creating a delegate profile, see Registering as a Delegate (PMP AWARxE).
If your required license is not available in the drop-down selection box, please contact your State Administrator
Enter your personal and work information on the following page. The required fields are indicated with a red asterisk.
In the Personal Section, multiple DEA numbers can be entered if necessary.
You may also use information from your DEA number to populate the form by clicking "AutoFill Form." Information from the DEA number will be automatically filled into the rest of the personal information for you if we have the DEA information on file.
The "Add a Healthcare Specialty" field is the official Healthcare Taxonomy Code description.
You will also be prompted for a Controlled Substance ID. This is the same as your MCSR (Massachusetts Controlled Substances Registration) number.
If you do not know your Ctrl Substance ID/MCSR: The MA Prescription Monitoring Program has emailed all users their MCSR. You should have received a letter that includes the number. If you don't have any of these communications, you should first check with your HR dept, as they often have the info on file. If the you cannot locate your MCSR# you can contact your State Admin for assistance.
The Ctrl Substance ID is NOT the same as an NPI or DEA.
License Number Formatting
License numbers do not need any alpha characters and should only be entered as numeric digits from your license. Adding “MA” or anything else will not auto-approve based on a mismatch with your board number.
During profile creation you will be prompted to set up three security questions and answers. Please note the following:
- Each question in the drop down list can only be used once
- Answers are not case sensitive
Once the three questions have been answered and saved, you will be redirected to the appropriate home screen depending on whether your account is Auto-Approved or waiting for Manual Admin Approval.
You may edit your security questions and answers at any time in your User Profile. See Security Questions
Once all information is entered, click "Submit Your Registration." The system will begin the validation check processes to determine if your profile requires Admin approval.
Auto-Approved Accounts: There are a handful of specific roles that have been designated to become automatically approved if certain validation requirements are met. If you provide an accurate DEA number, Professional License Number, and MA Controlled Substance Number at the time of registration that can be validated, you will be granted access once validation checks are approved. No further Admin approval is necessary.
- If your account meets all the requirements to be Auto-Approved, you will receive an email confirming your profile is approved.
- Using the email and password you created during profile creation, you can now log in and access the dashboard.
Auto-Approved with DEA, Professional License Number, and MA Controlled Substance Number:
- Physician (MD, DO)
- Dentist (DMD, DDS)
- Podiatrist (DPM)
- Nurse (NP, PC, PA)
Auto-Approved with DEA, Professional License Number:
Admin-Approved Accounts: If your profile requires Admin approval, you will be directed to a Welcome screen that displays a "Pending Approval" account status. You will not be able to perform patient searches until the State Administrator has reviewed your profile and approved access.
- Once the Admin approves your profile, you will receive an approval email confirming the account is now active.
- You ca log in and access the dashboard at that time.
Admin Approval Required:
- Veterans Affairs and Indian Health Services Providers
- Prescribers without DEA (Schedule VI Only)
- Law Enforcement - Federal, State, Local Police Departments
- Board of Medicine Investigator
- Board of Nursing Investigator
- Board of Dentistry Investigator
- Board of Podiatry Investigator
- MA Health Investigator - Medical Fraud Unit
For verification purposes, you will receive an email to the email address supplied during profile creation. After creating your profile the you will need to click the link in the email to verify your email address.
Please note the link will expire within 20 minutes. If this occurs, you can click the expired link and enter your email address to create a new verification email.
If you experience difficulty creating your profile:
Attempt to log in on the PMP AWARxE home page to see if an account already exists for you. If you receive a message indicating your password is incorrect, your email address is already registered with the site.
Ensure you are using a supported web browser. PMP is compatible with IE 8 and higher, Firefox, Chrome, and Safari.
If you are still unable to create your profile, please contact your State Administrator.