Patient Requests & Patient Reports

Making a Patient Request

• Performing a Patient Request
• Patient Requests with Partial Patient Name
• Performing & Viewing a Bulk Patient Search

Navigating the Patient Report

• Patient Report Overview
• Patient Report Icons & Flags
• State Indicators
• OD Insights
• MOUD Missed Days Supply Threshold Alert
• Information for Healthcare Professionals (HCPs) on Additional Risk Indicators

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Accessing Historical Patient Requests

• Patient Requests History
• Patient Consolidation and Deconsolidation

Troubleshooting Common Issues When Making a Patient Request

• Multiple Patients Identified
• No Results Found
• Incomplete Bulk Patient Search Results

Troubleshooting Common Issues with Patient Reports

• No Prescriptions Found in Bulk Patient Search