If a supervisor Rejects a delegate in a Pending status for any reason, the delegate connection will be permanently severed and the delegate will no longer appear on the supervisor's Delegate Management Dashboard. In this instance, the delegate/supervisor connection will need to be reestablished.
To re-add a delegate that was mistakenly rejected, select Delegate Management and then click the Add+ button.
The supervisor will then be prompted with a pop-up window to enter the email address for their delegate. The email address must match an active PMP AWARxE account for their delegate. Click Save to establish the delegate connection again.
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Until the re-established delegate/supervisor connection has been approved, the delegate will see a warning banner after logging in with a link to the My Profile page, where they can view or manage their supervisor associations. The delegate cannot perform patient searches until the connection has been approved. It is the responsibility of the supervisor to regularly maintain their delegate list and remove access by delegates if it is no longer necessary. |