- What is a Patient Request?
- Performing a Patient Request
- Including Other PDMPs in a Patient Request
- Running a Patient Request
What is a Patient Request?
Patient Requests allow authorized PDMP users to generate a report for a specific individual containing dispensations submitted to the PDMP.
Performing a Patient Request
To perform a Patient Request, log in to PMP AWARxE and navigate to Menu > Patient Request > RxSearch. Complete the minimum required fields, indicated by a red asterisk (*), to perform the Patient Request. Field visibility and requirements are determined by the PDMP and may vary by user.
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Delegate users are required to select a Supervisor from the dropdown menu before performing a Patient Request. If they do not have an available supervisor to select, they must contact their supervisor to approve their delegate/supervisor connection. For additional information on registering as a delegate, adding or removing supervisors, or to troubleshoot common delegate connection issues, please visit the PMP AWARxE for Delegates section of this support center. To search multiple patients at once, please refer to Performing & Viewing a Bulk Patient Search for more information |
If enabled by the PDMP, Patient Requests may be performed in PMP AWARxE with partial patient names (E.g., "Sam Coop" for "Samantha Cooper"). Utilizing a partial name search may result in multiple and/or unintended patients in search results. Please refer to Patient Requests with Partial Patient Name for more information.
| When performing a Partial Name search, some PDMPs may not require the patient’s DOB, depending on that PDMP's specific search requirements. |
Including Other PDMPs in a Patient Request
To check for dispensations submitted to other PDMPs, select the checkbox for the desired PDMPs from the list provided in the PMP InterConnect Search section. If the PDMP is enabled for RxCheck Hub, click the radio button to display and select PDMPs available on RxCheck.
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If a PDMP is not present in the PMP InterConnect Search list, data sharing between your home PDMP and that PDMP are not currently allowed. Partial search is not available when including other PDMPs in a Patient Request. If partial search has been selected, the PMP InterConnect Search section will not display, as partial search is not available when including other PDMPs in a Patient Request. |
Running a Patient Request
Once required/desired criteria has been entered, click Search to run the Patient Request to generate the Patient Report. For more information on interpreting the Patient Report, please refer to Navigating Patient Reports for additional information.
If the Patient Request included other PMP InterConnect PDMPs, a status report for PDMPs queried will be available on the Patient Report. Please refer to the Navigating Patient Reports section for additional information.
A Multiple Patients Found pop up may display if multiple individuals are found that meet the search criteria. Please refer to Multiple Patients Identified for additional information.
If the Patient Search did not return any results, please refer to No Results Found for additional information.