Investigation Alerts is an optional, PDMP enabled enhancement that allows the PDMP to create individual alerts for prescribers and/or patients that are involved in an ongoing investigation. When an Investigation Alert is enabled, the PDMP may provide a list of recipients for real time email alerts when a dispensation associated with the flagged provider (by DEA number) or patient is submitted to the PDMP.
| Only the PDMP Administrator has the ability to create an Investigation Alert, set alert recipients, and set alert expirations. For questions about Investigation Alerts enablement or functionality, please contact the PDMP. |
Viewing Investigation Alert Notifications in AWARxE
If enabled to receive Investigation Alerts, prescribers may view alerts in the Rx Search > Investigation Alerts Notification queue of PMP AWARxE. Select the Investigative Alert from the table to view more details.
The Investigation Alert Notifications table may be sorted in ascending or decending order, by column or it can filtered by alert type, name, fill type, written date, Date of Birth, DEA Number, Rx Number, drug name, or notification date.
Investigation Alerts Email Notifications
| If a user receives a verification code or email that they did not initiate, they should contact the PDMP immediately. |
If enabled, prescribers and/or patients that are involved in an ongoing investigation may receive individual alerts in the form of email notifications.
Email Notifications for Prescribers
Email Notifications for Patients
| For questions on Investigation Alerts that appear in the Investigation Alerts Notification queue in PMP AWARxE or on Investigation Alerts emails, please contact the PDMP. |